Portfolio of Application Management Services

Portfolio of Application Management Services: NewGen provides a portfolio of application management services under a flexible model where organizations could opt for the different categories of services based on their need. NewGen also offers these services on demand.

 

 

Catagory Services
Oracle Application Database
Adminstration (DBA) Services
  • Capacity Planning
  • Disk Space Management
  • Database Tuning
  • Oracle Cloning
  • Database Security
  • PL/SQL Tuning
  • Oracle patching
  • Regular database and application maintenance tasks
  • Oracle upgrades
  • Monitoring database performance and perform tuning when necessary
  • Oracle 10g Migrations and Upgrades
  • Reviewing the current backup and recovery procedures
  • Real Application Cluster (RAC) Support
  • Manual and Automated Testing of Oracle Applications Performance Management
Oracle Application Development Services
  • Reports, Interfaces and Extensions Design and Development
  • Integration of Oracle EBS to other systems
Help Desk Support
  • 24*7 Help Desk Coverage
  • Multi Channel Support (Web, Phone, email)
  • Multi Tier (Onsite and Remote Support)
System Administration and monitoring
  • Oracle User Management
  • Oracle Service Request(Formerly TAR) Management
  • Concurrent Management Monitoring and Administration
Functional and Technical Support
  • Functional Support (Business Analysis, Configuration, Break-fixes
  • Technical Support(Interface /monitoring, small RICE Enhancements)
Testing
  • Manual and Automated Testing of Oracle Applications

 

 

 

  Contact Us:


   For more information, Please contact:

   info@newgenusa.com

   Phone: 847 483 8560